Heidi Howarth – Partner and Head of Client Accounts
Heidi Howarth, Matt’s partner at Spiders and Milk, is the linchpin in our client relations and creative endeavours. Her role is pivotal, ensuring that our clients feel valued, understood, and fully supported throughout their journey with us.
Areas of Expertise:
- Client Relations: Heidi is the heartbeat of customer interaction, ensuring all client needs are met with empathy and efficiency.
- Social Media Mastery: From crafting compelling Ads to engaging posts, she knows how to capture an audience on any platform.
- Creative Writing: Heidi’s wordsmith skills bring brands to life, telling their stories in a way that resonates and engages.
- Website Design: She blends functionality with aesthetics, creating websites that are visually appealing, user-friendly, and effective.
- Marketing Creativity: Whether it’s a branding project or an advertising campaign, Heidi infuses creativity into every marketing facet.
- Visual Content Creation: With an eye for design, she produces visual content that stands out in the crowded digital landscape.
- Strategy Development: Heidi plays a crucial role in devising strategies that align with our client’s visions and market trends.
- SEO: An SEO wizard, she knows how to elevate your online presence to the top of search engine results.
Heidi’s versatility and creative prowess make her an invaluable asset to our team and clients. Her commitment to excellence is reflected in every interaction and project she undertakes.
Availability: Heidi is the go-to person for our clients, available throughout the working week and even on Saturday mornings. Her approachability and dedication ensure that clients have a consistent point of contact who is always ready to assist, strategise, or lend an ear to their concerns and ideas.
If you’re looking for someone who can seamlessly blend creative flair with top-notch client service, Heidi is your contact at Spiders and Milk. Her ability to translate your vision into tangible results and her unwavering support makes her an integral part of the client experience here at Spiders and Milk.
WE’RE HERE TO HELP
Our team of experienced marketing specialists works closely with you to make sure everything is structured correctly from the start. If you already have campaigns running, we’ll assess what’s working, uncover opportunities for improvement, and bring your activity in line with proven best practice to improve performance.
The first 30 days are a vital discovery phase. This is where we learn how your audience responds, what’s gaining traction, and where refinements will have the greatest impact. Throughout this process, we provide clear direction and ongoing guidance, ensuring decisions are informed, measured, and built to support long-term, sustainable growth.
I have only just started to work with Matt & Heidi, from Spiders & Milk but the results so far are very impressive. Like a lot of businesses, mention the words optimization and google ad words and the fear is that you’re dealing with the unknown. Not the case with them as that’s what they specialize in.
I have no hesitation in recommending them.
Thank god for Matt and his team – first-class 100% highly recommend
Very impressed with the service we have received from Spiders and Milk. Matt has looked into and thereafter advised us on parts of our advertising that will work best for our sector, updated our website content to reflect this, and given us advice going forward to attract clients. An all-round excellent service and if you use this company we’re sure, like us, you will be using them again! Thank you Spiders and Milk 🙂
